Streamline Your Operations with
IO Dispatching
At IO Dispatching, we simplify business operations and customer interactions by tackling common challenges such as:
- Inconsistent communication
- Inefficient workflows
- Fragmented customer management
What We Offer:
- Streamlined Tools: Simplify your processes with intuitive solutions.
- Automated Workflows: Save time and reduce manual effort. Al-
- Driven Insights: Enhance decision-making and customer satisfaction.
Whether you’re a small business or a large enterprise, our scalable plans are tailored to meet your specific needs. Let IO Dispatching help you enhance efficiency, boost customer satisfaction, and focus on what matters most-growing your business.
Call Services
Core Plan
$350per month
- Includes up to 50 calls
- Basic call routing and voicemail management.
- Call and Booking Summaries
- Additional calls are charged at $9.00 per call.
- Booking Incentive charged at $4.00 per booking.
Growth Plan
$650per month
- Includes up to 100 calls/month
- Everything in the Core Plan, plus:
- Advanced analytics for call trends and team performance.
- Custom call rules and routing
- Additional calls are charged at $8.50 per call.
- Booking Incentive charged at $3.50 per booking.
Professional Plan
$1,200per month
- Includes up to 200 calls/month
- Everything in the Growth Plan, plus:
- Access to 24/7 call recording and playback
- AI Call Insights and Transcription per call
- Additional calls are charged at $8.00 per call.
- Booking Incentive charged at $3.00 per booking.
Enterprise Plan
$2,200per month
- Includes up to 400 calls/month
- Everything in the Professional Plan, plus:
- Priority technical support with a dedicated account manager.
- Additional calls are charged at $7.50 per call.
- Booking Incentive charged at $2.50 per booking.
Add On Services and Fees:
Access to 24/7 call recording and playback ($75/month)
Phone System Migration ($75/user/month)
$250 Setup Fee
Additional Phone Line ($10/line/month)
Additional users for RingCentral:
$50/user/month.
Holiday Fee: $100 per day
- New Years
- Martin Luther King Jr Day
- Memorial Day
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving Day
- Friday after Thanksgiving
- Christmas Eve
- Christmas Day
Chatbot Service
Core Plan
$150per month
- Chatbot for FAQs and general customer inquiries.
- Basic reporting on chatbot interactions.
Growth Plan
$300per month
- Everything in the Core Plan, plus:
- Customizable chatbot workflows for advanced customer inquiries.
- Proactive engagement based on user behavior.
Professional Plan
$500per month
- Everything in the Growth Plan, plus:
- AI-powered sentiment analysis for customer interactions.
- Chat escalation to live agents, triggered based on unresolved issues or repeated queries.
Add-On Features
Custom chatbot training for unique FAQs:
$250 setup fee
(one-time charge for initial training, with additional fees for updates).
Dispatch Service
Core Plan
$750per month
- Includes up to 15 hrs a week
- Dedicated Dispatcher with direct communication
- Basic trip scheduling and manual dispatching.
- Email Handling and Yelp Requests
- Outbound Calls to follow up on quotes and reservations
Growth Plan
$1400per month
- Includes up to 30 hrs a week
- Everything in the Core Plan, plus:
- Manual Farm Outs to Affiliates
- Detailed Analytics Reports
- Driver Wake Up Calls
Professional Plan
$2600per month
- Includes up to 60 hrs a week
- Everything in the Growth Plan, plus:
- Automated Affiliate Farm out with priority rating
- Managed In-System rates
- Live Chat for website visitors
*additional charges may apply
$250 Setup Fee
IO SmartReply
Core Plan
$500per month
- AI-powered responses to common email inquiries.
- Customizable templates for standard replies.
- Basic reporting on email response times.
Growth Plan
$750per month
- Everything in the Core Plan, plus:
- AI-powered responses tailored to customer tone.
- Integration with CRMs for automated ticket creation.
- Analytics for email engagement and conversion tracking.
Professional Plan
$1000per month
- Everything in the Growth Plan, plus:
- Multi-channel support (email, SMS, and social media inquiries).
- Fully customizable response workflows with escalation paths.
*additional charges may apply
$250 Setup Fee
IO Command Center
Core Plan
$800per month
- Follow-ups for missed calls via email and text.
- Basic CRM with contact tracking and email templates.
- 50 call transcriptions and summaries/month.
- Virtual assistant on website for FAQs and redirection.
Growth Plan
$1200per month
- Everything in Core Plan, plus:
- Automated email reminders and notifications.
- CRM with customizable workflows.
- Unlimited call transcriptions and AI summaries.
- Smarter virtual assistant responses for tickets.
- Personalized strategies to nurture client relationships.
- Virtual Assistant can quote website customers.
Professional Plan
$1600per month
- Everything in Growth Plan, plus:
- Advanced call analytics with sentiment analysis.
- Monthly email campaign up to 3 emails
- Automatic AI email and SMS responses.
- Fully customizable virtual assistant for proactive engagement.
Add-On Features
$100/month per additional 50 call transcriptions
$250 Setup Fee
$200 per list of 100 leads for email marketing
Additional users HubSpot:
$50/user/month.
$300/month per additional monthly email campaign
Why Choose IO Dispatching Services?
